Account Services

At Wilmington Savings Bank, we want to make banking easy and convenient for you and your business. We make sure to have the additional services you need to help keep your business on track. Let’s explore the business account services we offer! If you have any questions, stop in for a visit or call (937) 382-1659 for more information.

 

MasterMoney™ Debit Card

Use a debit card instead of cash for everyday purchases where debit cards are accepted—over 17 million locations worldwide. Every purchase is withdrawn from your checking account and appears on your monthly statement. Track debit transactions online or via mobile banking.

Tips for using your debit card:

  • Keep track of your card and report a lost or stolen card immediately!
  • Check your statements often. Know what you purchased and where you purchased it
  • Sign your new card as soon as you receive it.
  • Memorize your PIN number and never share it with anyone. Don’t write your PIN on your card or keep it in your wallet.
  • Verify that purchase amounts are correct before signing purchase slips.

Lost/Stolen Card

If you suspect your card has been lost or stolen, notify us immediately by calling (937)382-1659. For after-hours support, call (800) 554-8969.

Debit Card Fraud

If you suspect fraud on your debit card, notify us immediately by calling (937)382-1659. If it is after hours, you can put a block on your card by calling (800)554-8969.

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Bank by Phone

Need to access account information, view transaction history or even transfer funds on the go? Our toll-free telebanking line allows you to access your accounts from anywhere, 24/7. Simply call (800) 436-5184.

Online Banking

Access your accounts online from any computer with internet access. Online banking features include:

  • Increased Security Features
  • Mobile Banking (Smartphone Required)
  • View all deposit and loan accounts
  • Check Images (Front and Back)
  • Account Transfers to Third Parties
  • Financial Management/Budgeting Tools
  • Establish Account Alerts
  • Send Secure Messages
  • Order Checks Online
  • Execute Stop Payments on Checks

If you would like additional information, please contact the bank at (937) 382-1659.

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Wire Transfers

Sometimes you need to send money fast. That’s why we offer wire transfers. When you come to the bank and request a wire transfer, we electronically transfer your money from our bank to another. This is a quick way to communicate and transfer your chosen amount to a person at a different bank. All we need to know is who you’re sending money to, the other bank’s identifying routing number, their bank account number, and the amount you’d like to send. It’s that simple.

Night Deposit

Our night deposit box makes it easy for you to make payments outside of normal operating hours. There’s no rushing through traffic trying to beat the clock. Rest assured that your deposits are safely stored within the bank until the next regular business day. Our staff retrieves the deposits each morning and processes the transactions immediately.

Merchant Remote Capture

Our Merchant Remote Capture service allows you to electronically send checks for deposit to your account without leaving your office. Remote Deposit is a web-based, check image capture, deposit processing, and storage solution. The bank provides the desktop scanner that allows you to securely image your check deposits with your computer and internet connection. Just log in, scan your checks, verify the information, and transmit the deposit.

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Online Bill Pay

Save yourself a stamp! Use our online bill pay service to pay bills on time. It’s the easiest, safest and fastest way to pay your Wilmington mortgage, loan and other bills.

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Merchant Services

Sometimes you need to send money fast. That’s why we offer wire transfers. When you come to the bank and request a wire transfer, we electronically transfer your money from our bank to another. This is a quick way to communicate and transfer your chosen amount to a person at a different bank. All we need to know is who you’re sending money to, the other bank’s identifying routing number, their bank account number, and the amount you’d like to send. It’s that simple.

We offer Credit Card Processing Services to small, medium, and large businesses. If you are looking for an in-store, mobile, virtual, or online solution to accept card payments at an affordable cost, please contact one of our Bank Members for assistance.

Business Showcases

At Wilmington Savings Bank, we care about the success of you and your business. We host business showcases in our lobby every week to help our business customers gain foot traffic exposure and assist them in their marketing efforts. We not only set up large displays in our lobby, but we also create video footage and social media content to insure maximum visibility for their business. This is a great way for us to support our small, local businesses. Please check out our social media to see how businesses have utilized this opportunity. Interested in being our next business showcase? Please call our marketing department at (937)310-3784 to sign up!

CardValet©

Protect your debit and credit cards with transaction alerts and the ability to define when, where and how your cards are used. Simply download the CardValet app to your smartphone or device, then customize your alert preferences and usage settings to monitor and manage your cards. CardValet offers a variety of features including:

  • Transaction controls that allow your cards to work only in specific locations or geographic areas.
  • The ability to turn your card "off," allowing no withdrawals or purchases to be made.
  • Spending controls that set limits for general use or specify thresholds by merchant types, such as gas, groceries or retail stores.
  • Establish controls by location and change parameters via your mobile device.
  • Businesses can use transaction controls for merchant codes, locations, transaction types and thresholds to ensure employee spending adheres to company policies.
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Checking eStatements

You won't miss paper statements with these online benefits. We've made it easy for you to receive free electronic statements for your eligible Wilmington Savings Bank checking account. With eStatements you can view, download or print an electronic version of your statement that looks just like the paper version you receive by mail.

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Notifi Alerts

Know what's happening with your money the moment it occurs. Just set up your alerts and relax. Choose from dozens of account activity alerts to stay on track with your finances. Have your notifications delivered the way you want, messages can be sent via email, text, online banking or even push notifications through your mobile app. Notifi Alerts can be set up within online banking or the mobile banking app.

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